Automated Exchanges uses ATPCO’s Category 31 rules for voluntary rerouting.  CAT 31 allows carriers to file specific rules for voluntary rerouting with their fares.  The Sabre system interrogates these rules within Automated Exchanges at reissue time to determine if the rule allows itinerary changes, what fares you can use for the new ticket, and what change fee applies.  The system then applies these rules when determining the new ticket price.  In addition the system automatically applies the applicable change fees.  Automated Exchanges ticketed transactions are included in the Sabre Fare Guarantee Policy.

Who should attend

This course is addressed to anyone that has completed the QREX – Quick Refunds and Exchanges course

Course Objectives

Participants should be able to use the following functions of Sabre:

Define the four different Automated Exchanges reissue pricing options

• Process an exchange/reissue using the As Booked option
• Process a full exchange using the Rebook option
• Process a partial reissue using the Rebook option
• Process an exchange/reissue using the Cancel/Start Over option
• Process an exchanges/reissue using the Automatic Redirect option

Define the four different Automated Exchanges with residual/penalty processes

• Process an exchange/reissue with a residual/penalty using the Ignore option
• Process an exchange/reissue with a residual/penalty using the Refund option
• Process an exchange/reissue with a residual/penalty using the Subtract option
• Process an exchange/reissue with a residual/penalty using the Subtract for Non-refundable option

Duration: 1 day starting at 08:30 till 15:00

NOTE: All courses are subsidized by the Human Resource Development Authority of Cyprus.  In cases where participants are not subsidized by the Human Resources Development Authority of Cyprus they have to pay the full amount of the course.