F.A.Q.  
     
   


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Q1: My printer is not printing.
Q2: Keyboard Locked.
Q3: How can I clear my screen with one button?
Q4: How can I divide 3 passengers from a Group PNR?
Q5: How can I insert date of birth in name field after ending PNR?
Q6: Where does the PF Keys file for MySabre be found?
Q7: How can I find the nearest airport to Flensburg in Germany?
Q8: Can I check weather condition in Johannesburg?
Q9: Is there a cheaper way to get to Kuala Lumpur?
Q10: How can I find details about a flight?
Q11: How can I get information on visas and vaccinations?
Q12: How can I see the Electronic Profile of an airline?
Q13: How can I print Electronic Ticket Itinerary Receipt after ending PNR?
Q14: I cannot see my PF Keys on the right side of my screen.


Question 1: My printer is not printing.

Answer 1: If Sabre Printing Module (SPM) is running, but the printer will not release, close and restart SPM. When the icon turns green, release the printer RL/P for hard copy printer or RL/T for ticket printer.

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Question 2: Keyboard Locked.

Answer 2: Check your internet connection.

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Question 3: How can I clear my screen with one button?

Answer 3: Go to Options, Configuration and click on the box Swap Backspace to Clear.

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Question 4: How can I divide 3 passengers from a Group PNR?

Answer 4: DC/3*2.1*4.2*5.1, 3 is the number of pax to divide into a new PNR and 2.1,4.2 and 5.1 the name fields of the passenger to divide.

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Question 5: How can I insert date of birth in name field after ending PNR?

Answer 5: Display PNR. -1.1¤*DOB10MAY99

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Question 6: Where does the PF Keys file for MySabre be found?

Answer 6: Click on Keys, PF Key Options. From Look in select users folder and click on your agent ID. Make sure that File name is default.pfkey click on OPEN and then click on OK.

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Question 7:How can I find the nearest airport to Flensburg in Germany?

Answer 7: W/-CYFLENSBURG, DE

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Question 8: Can I check weather condition in Johannesburg?

Answer 8: Using Format [x]WEA/WX*JNB or click on Destination Details, under Destination Tools choose Weather and insert the 3 letter city code

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Question 9: Is there a cheaper way to get to Kuala Lumpur?

Answer 9: Yes, Sabre® can offer many connections looking for the cheapest fares with just one entry: 'WPNI'

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Question 10: How can I find details about a flight?

Answer 10: - In order to find details for a flight operating today the entry is V*CY312

To specify a date the entry is V*CY312/20AUG

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Question 11: How can I get information on visas and vaccinations?

Answer 11: Click on Travel Products, Regional Content and select Visa Information or Health Information

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Question 12: How can I see the Electronic Profile of an airline?

Answer 12: Using the format WETP*AA (AA being the 2 letter code of the airline e.g. CY, BA, A3)

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Question 13: How can I print Electronic Ticket Itinerary Receipt after ending PNR?

Answer 13: Option one : Open the DWLIST report, choose the line number of the record you wish to print and insert the format DP2/3/000 (000 being the number from DWLIST) Option two : From Virtually There

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Question 14: I cannot see my PF Keys on the right side of my screen.

Answer 14: Click on View and select PF Key labels. Your PF Keys will appear.

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